Frequently Asked Questions

Everything you need to know about shopping with SYB.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

Do you offer international shipping?

Yes, SYB ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At SYB, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our seasonal collections.